
If others are having trouble seeing video or screens you're sharing from your device: Skype for Business: See What speeds do I need for Skype, Netflix, video games, etc.?.Run a test using a service such as, and then compare the results with the bandwidth requirements of the service you're using for example: For issues on other Android devices, contact your campus Support Center. Android: For issues on Pixel or Nexus devices, see Troubleshoot Wi-Fi network connections.iOS: See If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network.macOS: See Solve network connection problems.Windows: See Fix Wi-Fi connection issues in Windows.Safari: See If Safari doesn't load a page or webpage items are missing or If a plug-in is missing.Firefox: See Fix common audio and video issues.Chrome: See Fix videos that won't play in Chrome.If the problem persists, try these other browser-specific tips:


If your microphone doesn't seem to be working, or its volume is too high or too low: If the problem persists, contact your carrier.Īlternatively, for Windows or macOS, see Adjusting the volume for your system and computer. Android: See How to Adjust Your Android Phone's Volume and Display Settings.Windows: For Windows 10, see How to Adjust the Volume for Individual Apps in Windows for Windows 8.x, see How to adjust volume and sounds in Windows 8.

If you can hear audio, but the volume is too high or too low: If the problem persists, contact your carrier. Android: To ensure that audio isn't being sent to the headphone jack, plug headphones in, and then unplug them.iOS: See If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker.macOS: See Get help if the internal speakers on your Mac don't make sound.To run troubleshooting steps that may not require administrative access, select the Run troubleshooter drop-down. Running the audio troubleshooter may help resolve your issue, but it requires administrative access to your computer.
